When implementing BI for the companies,first they should analyse the way they make decisions and consider the information that executives need to know for making more confident and more rapid decisions, as well as how they'd like that information presented to them (for example, as a report, a chart, online, hard copy). Discussions of decision making will drive what information companies need to collect, analyse and publish in their BI systems. Good BI systems need to give context. It's not enough that they report sales were X yesterday and Y a year ago that same day. They need to explain what factors influencing the business caused sales to be X one day and Y on the same date the previous year. Like so many technology projects, BI won’t yield returns if users feel threatened by, or are sceptical of, the technology and refuse to use it as a result. And when it comes to something like BI, which, when implemented strategically, ought to fundamentally change how companies operate a...